Support

Hilfe für Fahrgäste, Fahrer und App-Prüfer

Rufen Sie +918142742972 an, schreiben Sie an narenderv7@gmail.com oder senden Sie eine Support-Anfrage. Wir nutzen diese Angaben, um Ihr Anliegen an das richtige Team weiterzuleiten.

Ride support

Get help with pickup, destination, cancellation, driver arrival, route, payment confirmation, or ride completion issues.

Fees and payment help

Drivers can contact support about per-ride fees, insurance charges, outstanding dues, settlement, or direct rider payment questions.

Driver onboarding

Ask about document requirements, vehicle verification, status holds, approval messages, account blocks, and payment detail setup.

Safety escalation

For urgent safety concerns, use in-app SOS if available and contact local emergency services. Bandi support can review trip data after the event.

Support hours and escalation

During pilot operations, support responses may be handled manually. For emergencies, use local emergency services first. For account, data, payment, or settlement issues, include your phone number and ride ID if available.

Payment/refund issues should include transaction proof, ride ID, payment app reference, amount, date/time, and whether the payment was made to the driver directly or relates to a per-ride fee or dues charge.